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Our customer support team is here to help you. Please do not hesitate to contact us.

We support you in finding the source of the problem, advise you on possible solutions and offer you complete solutions with individual measurement programs and measurement systems. Our experienced team of robotics specialists will work hand-in-hand with you to implement solutions and train your personnel on site.


Use our download centre, ticket system or find out more about our maintenance contracts

Download Center

Need a download for your product? In our protected download center you will find current software releases, your personal manuals, backups and CAD data.

You do not have access data yet? Register now!

Support Center

You are already a customer and have a technical problem or need service for one of your devices?

Via our ticket system your request will be forwarded to the right place to help you as soon as possible.

Maintenance contracts

Do you have a maintenance contract for your LaserLAB system or would you like to have it serviced?

Then you’ve come to the right place.

Technical support

Contact our support team with any technical questions.

+49 (0)821 480 44 99 0

Technical support

Contact our support team for all technical questions

Or use our contact form, so that we can guarantee your individual support.


Gripper control and calibration with GripLAB


Testing and calibration of rotationally symmetric tools


Calibrate directly in the manufacturing cell with LaserLAB

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